Job Description

Gecko Hospitality is now searching for an experienced and motivated Director of Housekeeping in Bentonville, Arkansas. The ideal Director of Housekeeping should have Upscale/Luxury/Boutique experience and is a highly skilled leader with deep expertise in luxury standards, operational efficiency, team development, and budget management, all while ensuring safety, compliance, and exceptional service quality.

About The Company: We're a boutique hotel management company driven by style, passion, and innovative results. We're looking for creative, emotionally intelligent team players who are dedicated to excellence and thrive in a collaborative, empowering environment. If you're a kind-hearted individual who genuinely cares about delivering exceptional guest experiences and fostering strong relationships, we want to hear from you.

Responsibilities

• Build and mentor a high-performing housekeeping team by attracting, training, and motivating staff who deliver exceptional cleanliness and provide thoughtful, consistent service in all rooms and public areas.
• Develop clear processes and quality benchmarks that drive outstanding results and efficient operations.
• Implement smart inventory management and scheduling systems for efficient and sustainable operations.
• Partner with other departments to ensure a smooth hotel launch and provide effortless guest stays.
• Create a supportive and accountable team environment built on mutual respect, care, and responsibility.

Compensation and Benefits

• Salary : up to $75,000
• Quarterly Bonus Potential
• Relocation Assistance
• Medical/Dental/Vision Insurance
• Paid Vacation
• 401k with Match
• Short & Long Term Disability

Requirements

• Minimum 3-5 years of progressive housekeeping leadership experience in luxury or boutique hospitality; upscale Marriott, Hilton, or Hyatt properties a plus
• Extensive expertise in luxury housekeeping standards, detailed quality assurance practices, and advanced cleaning procedures
• Outstanding communication and people skills with a talent for inspiring and leading diverse teams; Bilingual in Spanish a plus
• Skilled in time management, task delegation, and performing under pressure in dynamic settings
• Demonstrated experience in managing budgets and controlling departmental expenses
• In-depth knowledge of safety procedures, chemical usage, and compliance with regulatory standards

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