Genpact is seeking analytical, motivated, collaborative, and enterprising individuals to responsible for being a focal for:
Responsibilities
· Enter accurately piece part time and cycle calculations into the ERP system.
· Upload accurately whole engine record packages into electronic library.
· Provide weekly status reports on Records open in backlog and completed.
· Review Back to Birth records for completeness and accuracy for assigned engine models.
· Effectively work with broader stake holders to resolve gaps in the records.
· Responsible for interfacing with various levels of the organization for key updates.
· Investigate and respond to daily records questions from a global Customer Service team.
· Track and report out volume of Customer questions responded too
· Run and provide additional required reports as assigned by the supporting Manager.
· Accommodate 'Reporting' responsibility
· Traceability and organization of back-to-birth data for large quantities of aviation components
· Routing replaceable units to various repair vendors per sourcing agreement
· Create and manage order transactions, scan quotes and relevant documents from the perspective of the customer, ensure their satisfaction with completeness and accuracy of paperwork
Minimum qualifications:
· High School Graduate
· Good Writing/Email skills (MS Outlook)
· Good Interpersonal, Time Management & Planning skills
· Self-driven and motivated
· Basic PowerPoint and Excel skills
· Ability to work and coordinate with client and various external & internal teams at Genpact
Preferred qualifications/Skills:
· Supply Chain Knowledge (Aviation or Repairs are a bonus)
· Basic MS Excel and VBA
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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