Job Description

Job Description

Job Description

Salt Life is seeking temporary Sales Associates to assist with our store closure and sales

• Temporary position with retention bonus available based on successful store closure
• Estimated assignment end date is December
• Employee Discount
• 1% commission on individual sales

Company Description

The Salt Life brand strives to effortlessly combine function and fashion with an incredible fit tailored for the active lifestyle. With its relentless dedication to provide gear and designs that transcend, it has successfully evolved into a lifestyle brand with worldwide appeal. Whether it’s surfing, fishing, diving or simply enjoying a day at the beach, those who live and breathe the Salt Life have one thing in common... the ocean and all it has to offer!

Job Summary

The Sales Associate is a creative, energetic and confident Salt Life brand ambassador. Under the leadership and guidance of store management, the Sales Associate takes a proactive approach to capitalize and focus on incoming daily traffic within the store to maximize sales opportunities. The Sales Associate will maintain outstanding customer service, merchandising, housekeeping standards of the store and partner effectively with other team members.

Essential Job Functions

Sales and Customer Service

• Constantly strive to achieve and exceed store and personal sales goals.
• Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, co-workers and management team.
• Demonstrate proper etiquette when communicating with external customers (phone, email and written communication).
• Develop a strong knowledge of Salt Life product specifications including brands, styles, bodies, fits, sizing, content and features. Communicate this knowledge to customers in a clear and concise way.
• Be adaptable to store environment changes:

Policies and procedures

New product and technology

Customer emergencies

• Provide guests Salt Life customer service:

S ay a friendly greeting within 30 seconds upon customer entering the store

A sk open ended questions to understand the situation or request

L isten to customer needs without interrupting

T ell customer about promotions

L et me show you and escort customer to department or product

I nvite customer to try on product in the dressing room and be attentive

F inalize sale by walking customer to the cash wrap

E nd with a smile, thank you and invitation to return

Operations

• Assist with and/or complete opening, closing and daily procedures successfully.
• Report maintenance issues to the Store Manager.
• Assist with the housekeeping needs of the store.
• Process all point of sale (POS) transactions accurately and in accordance with company policy.

Inventory Management and Merchandising

• Demonstrate in depth product knowledge.
• Maintain an organized and clean cash wrap area.
• Actively participate in merchandising activities including, but not limited to:

Daily stock maintenance

Stock receiving and processing

Recover the floor and ensure merchandise is placed in their respectable area

Attend and participate in floor sets

Fold, straighten, size, steam, and replenish merchandise as needed

Loss Prevention

• Protect store assets, inventory, employees and customers through an awareness of loss prevention and safety procedures. At all times, follow the loss prevention policy and procedures. Never take matters in your own hands.
• Communicate all loss prevention and safety related concerns or incidents to the Store Manager
• Report any missing merchandise or found tags to the Store Manager.

Job Requirements

Competencies: (Knowledge, Skills and Abilities)

• Key personality characteristics in this role include:

Enthusiastic, positive, outgoing, high-energy, gracious, patient, courteous/helpful, persuasive, authentic, adaptable, resilient and honest

• Demonstrates a customer-focused mindset
• Ability to learn quickly, including but not limited to, retail point of sale system
• Strong communication/interpersonal skills
• Able to work flexible schedule including weekends, evenings and holidays

Experience:

• None required

Education:

• None required

Other requirements

• Must be at least 18 years of age

Supervisory Responsibility

None

Work Environment

Work is performed primarily inside of a retail store location.

Physical Demands

The physical demands of the job include interacting and communicating verbally with others and listening to exchange of information, frequently reading and writing and/or typing information, repeating motions that may include the wrists, hands and/or fingers.

The position also requires working sales floor and cash wrap area for extending periods of time while standing and walking. Additional demands include lifting and carrying at least 50 pounds, kneeling, squatting, stooping, crouching, twisting, turning, bending, pushing, pulling and reaching (including, but not limited to, overhead). Routinely the position requires climbing a ladder and/or steps sometimes while holding, moving or adjusting merchandise.

Expected work hours

Typical work hours are scheduled by the store manager and may include weekends, evenings and holidays with overtime as needed. Hours of operation vary based on store location. This position requires work before and/or after the hours of operation when needed. This role also requires a high level of flexibility in employee’s availability to work.

Travel

None

Equal Employment Opportunity

The Company bases all employment decisions, including selection of employees and the job advancement of employees, on an individual’s qualifications, aptitude, and experience for the position, as well as satisfactory references. The Company does not discriminate with respect to terms and conditions of employment on the basis of a person’s race, creed, color, religion, age, gender, genetic information, national origin, sex, uniformed service, veteran status, protected disability, or any other category protected under federal or state law. This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, and all other terms and conditions of employment.

This job description is not designed to cover a complete listing of any possible activity, duty or responsibility of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Internal promotions to this position may possibly be considered without having met all experience requirements listed. This will be based on the depth, length and success of experience while working at Salt Life.

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