IT Support Specialist Job at TUDI, Tampa, FL

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  • TUDI
  • Tampa, FL

Job Description

IT Support Specialist

We are excited to announce an opening in our IT department as an IT Support Specialist.

Triage, prioritize, and quickly resolve technical issues

Troubleshooting with hardware and peripherals

Provide front line onsite or remote support to hardware users

Create documentation and training materials as it relates to system configuration and processes

Assume additional duties and responsibilities as delegated by Tudi Mechanical management

At least three (3) years of experience providing onsite or helpdesk desktop/laptop support

Self-sufficient, determine when additional support is needed

Excellent customer service, communication, interpersonal, and problem solving skills

Willingness to learn and think outside the box

Desktop/laptop support experience

Microsoft Windows, Microsoft Office Suite

LAN/WAN experience

Understand and experienced with virtualized environments

Crystal Reports

SQL Management Studio with experience in queries, triggers, stored jobs

SQL Reporting Services

Salesforce

3CX hosted PBX

MaaS360 or equivalent mobile device management platform

Very Competitive Wages Based on Experience

100% Company Paid Medical Coverage - Family Healthcare premiums paid in full

401K with Company Match

Company Phone Provided

Bonus Structure and Profit Sharing Plan with Company Contribution

Tudi Mechanical Systems has been consistently voted a top workplace in both our Pittsburgh and Tampa offices, and was named one of the best contractors on the U.S. East Coast by Air Conditioning, Heating and Refrigeration News! Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical service contractor in both markets. Tudi's ethics, philosophies, and strategies have led to consistent double-digit growth because of the unique culture we have built. Tudi is truly in the business of finding and inspiring great people to manage long-term annuities. And it is company culture that our clients have come to value most.

TUDI

Job Tags

For contractors, Work at office, Remote work,

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