Job Description

As a Director of Analytics at EF World Journeys, you will partner closely with stakeholders to deeply understand our business drivers and help with planning, forecasting, and goal setting. You will be a crucial member of the World Journeys Analytics organization, collaborating with leaders across sales, service, finance, revenue management, and other teams. Your expertise in at least one of these areas, combined with your broad analytical skills and deep curiosity, will enable you to impact World Journeys’ growth and enhance our customers’ experience.

What you'll do:

• Partner with leaders to answer World Journeys’ toughest business questions with insights backed by robust analysis, driving actionable outcomes.
• Combine strong analytical skills and business judgement to understand drivers of business performance and produce better forecasts, plans, and goals across multiple functions.
• Communicate complex analyses in simple, relevant terms to a range of audiences – contributing to better cross-functional decision-making and business outcomes.
• Design, build, and own business intelligence tools and models that help business users make better decisions faster.
• Leverage your technical skills to get hands-on with our data and build robust models – you combine strong spreadsheet modeling skills, SQL knowledge, and data visualization experience (we use Tableau).
• Build and lead a strong team, attracting top talent and developing existing talent within the organization.

Who you are:

• 10+ years of professional experience in high-visibility, analytical roles. This might include a mix of analytics, analytically-focused business operations / revenue operations, or consulting roles.
• 5+ years of experience leading teams in high-growth organizations, including recruiting and developing diverse, high-performing teams.
• Reputation as a thoughtful, transparent communicator and collaborative teammate.
• Proven track record of leading teams that thrive in dynamic, fast-paced environments.
• Strong sense of personal accountability and a commitment to continuous growth.
• Demonstrate an action-orientated approach in your day-to-day work.

Why you’ll love working here:

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops
• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
• Exciting business travel opportunities
• 25% company match on your 401(k) contributions
• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
• Access to fertility care and family-building support
• Wellness benefits including a yearly fitness reimbursement
• Frequent social and learning events, including access to our employee-run resource groups
• Robust Employee Assistance Program
• Tenure-based sabbatical eligibility
• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
• Discounts at local venues and businesses
• Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days working from home per week

About EF World Journeys:

At EF World Journeys, we believe the best way to learn about the world is to experience it, and we strive to help as many people as possible do just that. Through EF Go Ahead Tours, EF Ultimate Break and EF Adventures, we lead guided tours that make travel easy and fun, empowering travelers of all ages to experience something beyond the ordinary. If you share this passion, then we invite you to come open the world with us!

About EF Education First:

Some companies are in the Business of Technology. Others are in the Business of Finance….Sports…Or Soft Drinks. At EF, we're in a different kind of Business. One that's a little less tangible, and a lot more important. Because our Business, what we make, makes everything else possible. We're in the Business of Understanding. For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it – Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.

Want to learn more about life at EF? Follow us on social.

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