Job Description

"> A Delivery Executive's primary responsibility is ensuring timely and accurate delivery of goods or services to customers . They coordinate delivery schedules, navigate routes, and address customer inquiries, often while maintaining a professional and courteous demeanor. This role also involves managing delivery vehicles, handling payment, and ensuring the integrity of the delivered items.

Key Responsibilities:

• Delivering packages and orders:

  This includes picking up items from a central hub, loading them into a vehicle, and delivering them to designated addresses within a specified timeframe.

• Route planning and navigation:

  Delivery Executives need to plan efficient routes, considering traffic and delivery priorities, and use navigation tools to reach destinations.

• Customer interaction:

  This involves handling customer inquiries, addressing complaints, and ensuring a positive customer experience.

• Payment processing:

  Collecting payment for deliveries, managing cash transactions, and potentially handling electronic payments.

• Vehicle maintenance:

  Keeping the delivery vehicle clean, well-maintained, and ensuring it is refueled.

• Documentation and record-keeping:

  Maintaining accurate records of deliveries, including signatures, payment information, and any discrepancies.

• Problem-solving and decision-making:

  Addressing unexpected issues during deliveries, such as traffic delays or customer problems, and making quick decisions to ensure smooth operations.

• Safety:

  Following all safety guidelines and procedures during deliveries and when handling packages.

• Coordination:

  Coordinating with other team members, supervisors, and dispatch centers to ensure efficient delivery operations.

Additional Information:

• The specific tasks and responsibilities of a Delivery Executive may vary depending on the company and industry.

• Some Delivery Executives may be responsible for overseeing or mentoring other delivery personnel.
• Delivery Executives often work flexible hours, including weekends and holidays.
• A clean driving record and the ability to lift and carry packages are often required.
• Excellent communication and interpersonal skills are essential for handling customer interactions and resolving issues.

Job requirements

• Experience: 0 to 15 Year.
• Education : 10th
• Specilization : any...
• Skills :
  
• Industry Type : Internet / E-commerce
• Status : Not Disclose.

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