Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
...please click here: Benefits | CoxHealthJob SummaryCoxHealth is seeking a strategic, data-driven, and collaborative Senior Digital Marketing Strategist to lead the advancement of the health systems web-based content strategy. This experienced professional will play...
Mobile Notary Signing Solutions Expert Please Call (***) ***-**** Portland, OR Certified Mobile... ...Assist clients by signing loan documents and finalizing home purchases.... ...Complete the application at . Reference agent ID CMNSROXANNAG when applying or calling....
...conversion Required Skills: ~4+ years of experience with UX Design at the Enterprise design level ~ Strong experience with the... ...briefs ~ Strong understanding of user centered design, B2C products, design for mobile applications ~ Portfolio -that shows full...
...Cyber Security Architect/Project Manager Location: Chadds Ford, PA (4 days onsite) Direct Hire: $130-$160K plus bonus Develop cybersecurity architecture, ensuring alignment with organizational goals and industry best practices across all technology stacks, including...
...individuals to join our team as Remote Appointment Setter. In this work-from-home position, youll focus on making outbound calls to potential... ...from day one. ~ Flexible scheduling available, including evenings and weekends. ~ Friendly, supportive remote team...