Benefits: Bonus based on performance Paid time off Opportunity for advancement Employee discounts Free uniforms Health insurance Training & development Competitive salary (Up to $23 per hour for an Experienced Service Advisor) A Service Advisor provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, they determines the services necessary, predicts the time needed for completion and stays in constant communication with the customer during the repair process. The Service Advisor determines services needed by accessing information obtained by technicians and referencing auto manufacture's service intervals. Responsibilities Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions. Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Updates job knowledge by participating in educational opportunities; reading manufacturers' publications. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Requirements Prior Automotive experience required Ability to work rotational weekends Bilingual English/Spanish Demonstrates an extreme attention to detail. Reads, analyzes and interprets general business reports. Ability to write, present and respond to customers and staff members in a professional manner. Ability to compute basic math equation. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Candidates must have a valid driving license and clean driving record. Compensation: $16.00 - $20.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless. Midas
...Job Title: Entry-Level Customer Service Representative (Remote - Work From Home) Company: Globe Life AO Employment Type: Full-Time /... ...Provide exceptional customer support via phone, email, and virtual meetings Help clients understand their insurance benefit options...
OverviewFidelity National Financial, Inc. (NYSE: FNF) is seeking a Commercial Title Officer/Underwriter to join its Phonex, AZ office. FNF is a leading provider of title insurance and transaction services to the real estate and mortgage industries. FNF is the nation's...
We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide! If you have free time and want to share your knowledge, we have an opportunity for you. In just seven years, Superprof has opened...
...Health Care has been named Best in Staffing based on real feedback from our working school professionals, were proud to be a partner to every person we work with. For our School Psychologists, that means unique support and experienced recruiters from our School Centers of...
...Science Teacher About Quest Forward High School Quest Forward High School, a cutting-edge private school in West Central Omaha, is looking to add a Science teacher for the 25/26 school year.Our student-focused, project-based model takes place in a small class environment...